Returns & Exchanges
At offcomfrt, we want to ensure your athletic gear supports your peak performance, which is why we offer a 30-day window for hassle-free returns on all unworn items. If your gear doesn't provide the perfect fit or feel, our streamlined exchange process will get you back in the game quickly.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unwashed condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.